MELSmart Technical support
The service desk is open 6 days a week to offer the best possible advice, service & support to resolve issues swiftly and efficiently.
Tel: 0161 866 6089 (option 1) | Fax: 0870 3000 333 | Send an email
The error code finder on our website is a very useful tool if you have any problems with your unit
Ecodan Selection Tool |
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| Mitsubishi Electric has developed a calculation tool to help you to get an insight into what a new Ecodan heat pump can deliver for your individual project. This tool is available online or as an app for tablets or smartphones heating.mitsubishielectric.co.uk/ecodanselectiontool |
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MELCloud™ for remote control |
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| MELCloud is a Cloud based solution for controlling your Mitsubishi Electric air conditiong or Ecodan heating system either locally or remotely by PC, Mac, Tablet or Smartphone via the Internet. This tool is available online or as an app for tablets or smartphones www.melcloud.com
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Office Opening hours: |
Homeowner Helpline: 0161 866 6064 Aftersales team: 0161 866 6089 |
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| Spares (Mon - Fri 08:30 - 17:00) Warranty (Mon - Fri 09:00 - 17:00) Returns (Mon - Fri 09:00 - 17:00) Homeowner Helpline (Mon - Fri 09:00 - 17:00) Technical Helpdesk (Mon - Fri 08:30 - 18:00, Saturday 08:00 - 12:00) |
Option 1: Technical Help Air Conditioning Option 2: Spare Parts Option 3: Warranty Claims Option 4: Technical Help Heating Option 5: Returns Option 6: Training, site support and Transportation projects Option 1: Training Option 2: Site Visits Option 3: Heating Site Visits Option 4: Heating MELCO transportation projects |
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Aftersales team: 0161 866 6089
Option 1: Technical Help Air Conditioning
Option 2: Spare Parts
Option 3: Warranty Claims
Option 4: Technical Help Ecodan
Option 5: Returns
Option 6: Training, site support and
Transportation projects
Option 1: Training
Option 2: Site Visits
Option 3: Ecodan Site Visits
MELCO Transportation projects
Opening hours
Spares (Mon - Fri 08:30 - 17:00)
Warranty (Mon - Fri 09:00 - 17:00)
Returns (Mon - Fri 09:00 - 17:00)
Homeowner Helpling
(Mon - Fri 08:00 - 17:00)
Technical Helpdesk
(Mon - Fri 08:30 - 18:00, Saturday 08:00 - 12:00)
Homeowner Helpline:
0161 866 6064